The best way to reach a staff member who can assist you is to email email@example.com or call (919) 668-9100 Monday thru Friday from 8:00 a.m. to 5:00 p.m. EST. Our Customer Service Representatives are trained to answer all student, parent, and teacher questions, including questions about:
- TIP programs,
- enrollment and admissions,
- payment and financial aid policies,
- lost TIP ID numbers,
- test scores, and
- other similar issues.
Our CSRs also handle all general inquiries and can route you to the proper person to address special requests. Please note that sending a request involving the above issues to any other email inbox other than firstname.lastname@example.org is likely to cause a delay in processing your request.
If you are contacting us about your child and they are currently enrolled in a TIP program, please have your student's TIP ID at hand when you call. You can look up your child's TIP ID online if you need it.
If you are updating your student's information, including email and snail mail addresses, you can do so online by filling out our Student Update form.
If your child has already been placed in a TIP educational program and you have a question about your specific placement, please contact email@example.com. If you have a question about a pending financial aid application, please contact firstname.lastname@example.org.
If your child is a Duke TIP participant, you can consult with TIP's Gifted Education Research Specialist Richard D. Courtright, Ph.D. by emailing Rick at email@example.com.
Schools and Educators
Schools should use the School Update Form to update contact information and request applications.
To contact our 4th–6th Grade Talent Search coordinator, please email firstname.lastname@example.org.
To contact our 7th Grade Talent Search coordinator, please email email@example.com.
If you are a TIP-affiliated educator with a question about serving your gifted students, you can consult with TIP's Gifted Education Research Specialist Richard D. Courtright, Ph.D. by emailing Rick at firstname.lastname@example.org.
Media inquiries and requests for interviews should be directed to our External Relations and Communications Director Katy Munger at email@example.com or 919.668.9153.
If you are an alum, send an email to firstname.lastname@example.org to update your contact information, learn about alumni activities, explore seasonal job opportunities, or ask about ways you can give back to TIP.
All fundraising and development activities, including gifts from individuals and grants from foundations or corporate partners, are handled by our development staff. You can contact them at (919) 668-9132 to make a gift over the phone or donate online.
Learn more about TIP's giving options.