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Contact Duke TIP

The best way to reach a staff member who can assist you is to email inquiries@tip.duke.edu or call (919) 668-9100 Monday through Friday from 8 a.m. to 5 p.m. (ET). Our Customer Service Representatives are trained to answer all student, parent, and teacher questions, including questions about:

  • TIP programs
  • enrollment and admissions
  • payment and financial aid policies
  • lost TIP ID numbers
  • test scores
  • other similar issues

Our CSRs also handle all general inquiries and can route you to the proper person to address special requests. Please note that sending a request involving the above issues to any other email inbox other than inquiries@tip.duke.edu is likely to cause a delay in processing your request.  

Parents

  • If you are contacting us about your child and they are currently enrolled in a TIP program, please have your student's TIP ID at hand when you call. You can look up your child's TIP ID online if you need it.

  • If you are updating your student's information, including email and snail mail addresses, you can do so online by filling out our Student Update form. 

  • If you are looking for information about your seventh grader’s upcoming ACT or SAT test as part of the 7th Grade Talent Search, you can find it in the ACT/SAT testing section.

  • If your child is already registered for the PSAT 8/9 test and you have a question about a possible change or correction, please contact psat89tip@tip.duke.edu.

  • If your child has already been placed in a TIP educational program and you have a question about your specific placement, please contact admissions@tip.duke.edu. If you have a question about a pending financial aid application, please contact finance@tip.duke.edu.

  • If your child is a Duke TIP participant, you can consult with TIP's Gifted Education Research Specialist Richard D. Courtright, Ph.D. by emailing Rick at rcourtright@tip.duke.edu. 

Schools and educators

  • Schools should use the School Update Form to update contact information and request applications. 

  • To contact our 4th–6th Grade Talent Search coordinator, please email 456talentsearch@tip.duke.edu. 

  • To contact our 7th Grade Talent Search coordinator, please email 7talentsearch@tip.duke.edu.

  • If you are a TIP-affiliated educator with a question about serving your gifted students, you can consult with TIP's Gifted Education Research Specialist Richard D. Courtright, PhD, by emailing Rick at rcourtright@tip.duke.edu. 

Media requests

Alumni

  • If you are an alum, send an email to alumni@tip.duke.edu to update your contact information, learn about alumni activities, explore seasonal job opportunities, or ask about ways you can give back to TIP.

Donors

  • All fundraising and development activities, including gifts from individuals and grants from foundations or corporate partners, are handled by our development staff. You can contact them at (919) 668-9132 to make a gift over the phone or donate online.

  • Learn more about TIP's giving options.

Job applicants