Operations Coordinator

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The Operations Coordinator is a member of the on-site leadership team. The Operations Coordinator is responsible for program logistics, scheduling, communications, and the on-site office, and, as such, supports the student experience. The Operations Coordinator reports all concerns to the On-Site Director and confers regularly with the on-site administrative team and the main office to discuss student and site issues. Housing and meals are provided on site.

Job Duties

Administrative

  • Must attend administrative training weekend prior to program start

  • Setup and oversee the on-site office

  • Serve as initial point of contact for parents, host campus representatives, and other stakeholders

  • Manage program operations, including but not limited to mail, vehicles, materials, fieldtrips, and student arrival and departure

  • Facilitate communication between residential, academic, and administrative staff

  • Collaborate with site leadership team to facilitate orientation(s)

  • Evaluate and report as directed at the end of the program

Staff Supervision

  • Duties include full-time live-in day, evening, night and weekend commitments with one 24 hour day off per week

  • Emergency accessibility 24 hours a day via cell phone

  • Train and supervise the work of the Operations Assistant.  Assign duties as needed to ensure the success of the program

  • Perform other related duties incidental to the work described herein

Educational Requirements

A bachelor’s degree is required. Previous office experience and staff experience with a Duke TIP summer program or similar residential program for gifted youth is preferred.

Knowledge, Skills & Abilities

  • Excellent organizational skills with an attention to detail

  • Excellent communication skills

  • Superior customer service skills

  • Problem Solving skills

  • Ability to work independently

  • A working knowledge of spreadsheet applications

  • A working knowledge of Cloud-based applications

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Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.