Operations Coordinator

teacher smiling while chatting with students

The Operations Coordinator is a member of the on-site leadership team. The Operations Coordinator is responsible for program logistics, scheduling, communications, and the on-site office, and supports the student experience. The Operations Coordinator reports all concerns to the On-Site Director and confers regularly with the on-site administrative team and the main office to discuss student and site issues. Housing and meals are provided on site. The Operations Coordinator should promote and model the Duke TIP mission and policies at all times.

Job Duties

  • Duties include full-time live-in day, evening, night and weekend commitments with one 24 hour day off per week
  • Maintain emergency accessibility 24 hours a day 
  • Serve as initial point of contact for parents, host campus representatives, and other stakeholders
  • Setup and oversee the daily operations of the on-site office
  • Organize and manage confidential student and staff data
  • Manage program operations, including but not limited to mail, vehicles, materials, field trips, and student arrival and departure
  • Support communication between residential, academic, and administrative staff
  • Collaborate with site leadership team to facilitate orientation(s) and training 
  • Serve as lead administrator when On-Site Director has approved time off
  • Evaluate and report as directed at the end of the program

Educational Requirements

A bachelor’s degree is required or an equivalent combination of relevant education and experience. Previous office experience and staff experience with a Duke TIP summer program or similar residential program for gifted youth is preferred.

Knowledge, Skills and Abilities

  • Strong customer service skills
  • Excellent communication skills
  • Superior organizational skills and attention to detail
  • Spreadsheet and Cloud-based application knowledge
  • Real time problem solving skills
  • Ability to work independently and on a team

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Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.