If you have questions about TIP programs or your student's account, please visit our Contact Us page for details on how to obtain assistance. You can also email inquiries@tip.duke.edu or call (919) 668-9100 Monday thru Friday from 8 a.m. to 5 p.m. (ET). TIP's Customer Service Representatives can answer most student, parent, and teacher questions and can route you to another staff member when needed.

Shawna Young Executive Director

Paris Andrew Director of Partnerships and Engagement	Elaine Atherton Director of Academics
Jarvis Bailey Director of Outreach and Access	Brian Cooper Director of Educational Innovation and Online Learning
Judy Elsey Outreach Director	Julia Conrad Fisher Director of Online Learning Operations
Patricia Hege Director of Admissions and Student Services	Bethany Hong Director of Finance and Administration
Matt Makel Director of Research	David Mallen Director, Student Affairs
Tasha Martin Director of Development and Alumni Engagement	Katy Munger Director of External Relations and Communications
Matt Sears Director of Educational Programs	Lindsay Smith Program Director, Summer Studies
Terra Ylizarde Director of Human Resources	Rob Zangara Director of Information Systems and Instructional Technology