If you have questions about TIP programs or your student's account, please visit our Contact Us page for details on how to obtain assistance. You can also email inquiries@tip.duke.edu or call (919) 668-9100 Monday thru Friday from 8 a.m. to 5 p.m. (ET). TIP's Customer Service Representatives can answer most student, parent, and teacher questions and can route you to another staff member when needed.

Paris Andrew Director of Partnerships and Engagement	Elaine Atherton Director of Academics
Jarvis Bailey Director of Outreach and Access	Brian Cooper Director of Innovation, Integration, and Communications
Julia Conrad Fisher Director of Online Learning Operations	Malika Graham-Bailey Director of Program Operations
Patricia Hege Director of Enrollment Services	Bethany Hong Director of Finance and Administration
Matt Makel Director of Research	David Mallen Director of Student Affairs
Tasha Martin Director of Development and Alumni Relations	Matt Sears Director of Educational Programs
Lindsay Smith Program Director, Secondary Education	Terra Ylizarde Director of Human Resources
Rob Zangara Director of Information Technology