If you have questions about TIP programs or your student's account, please visit our Contact Us page for details on how to obtain assistance. You can also email inquiries@tip.duke.edu or call (919) 668-9100 Monday thru Friday from 8 a.m. to 5 p.m. (ET). TIP Customer Service Representatives can answer most student, parent, and teacher questions and can route you to another staff member when needed.

Shawna Young Executive Director

Paris Andrew Director of Partnerships and Engagement	Brian Cooper Director of Educational Innovation and Online Learning
Judy Elsey Outreach Director	Patricia Hege Director of Admissions and Student Services
Jenni Holt Departmental Business Manager	Bethany Hong Director of Finance and Administration
Dr. Matt Makel Director of Research	Tasha Martin Director of Development and Alumni Engagement
Katy Munger Director of External Relations and Communications	Matt Sears Director of Educational Programs
Kristen Southworth Talent Search Operations Manager	Terra Ylizarde Director of Human Resources
Rob Zangara Director of Information Systems and Instructional Technology