If you have questions about TIP programs or your student's account, please visit our Contact Us page for details on how to obtain assistance. You can also email inquiries@tip.duke.edu or call (919) 668-9100 Monday thru Friday from 8 a.m. to 5 p.m. (ET). TIP Customer Service Representatives can answer most student, parent, and teacher questions and can route you to another staff member when needed.

Shawna Young Executive Director	Paris Andrew Director of Partnerships and Engagement
Brian Cooper Director of Educational Innovation and Online Learning	Judy Elsey Outreach Director
Patricia Hege Director of Admissions and Student Services	Jenni Holt Departmental Business Manager
Bethany Hong Director of Finance and Administration	Dr. Matt Makel Director of Research
Tasha Martin Director of Development and Alumni Engagement	Katy Munger Director of External Relations and Communications
Matt Sears Director of Educational Programs	Kristen Southworth Talent Search Operations Manager
Terra Ylizarde Director of Human Resources	Rob Zangara Director of Information Systems and Instructional Technology